The complaint had been closed as ‘unresolved’ because the casino failed jest to reply and cooperate in resolving the complaint. There had been no progress even two weeks after the casino państwa notified about the player’s complaint. The player from Ecuador had reported that his internetowego casino account had been blocked without explanation after he had attempted jest to withdraw his winnings. He had claimed that the casino had confiscated his funds amounting owo $77,150 ARS, alleging violation of terms and conditions.
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